Emergency Transportation Associates (“we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information when you visit our website at https://emergencytransportationassociates.com .

ETA Privacy Policy

Last updated: December 2025

Emergency Transportation Associates (ETA) is committed to protecting your personal information and ensuring full transparency in how we collect, use, and safeguard data.

1. Information We Collect

When you interact with ETA — including through our website, forms, SMS programs, or other communication channels — we may collect:

Personal contact information: name, email, phone number
Mobile number and SMS consent information
Organization or agency information (if provided)
Message delivery and interaction data (e.g., delivery status)
Any information voluntarily submitted in conversations or forms

2. How We Use Your Information

ETA may use collected information to:

Send SMS messages you have consented to receive
Provide customer service and respond to inquiries
Deliver updates, confirmations, reminders, or promotional content
Improve our communication and service quality
Maintain internal records of opt-ins and interactions

We will only use your information for the purpose(s) you opted into.

3. How Information Is Shared

ETA does not sell or share mobile opt-in information, SMS consent, or phone numbers with third parties or affiliates.

Your data is used solely for ETA’s internal communication and operational purposes.

4. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience. These tools may collect anonymous browsing information.

Cookies can be disabled in your browser at any time.

5. SMS Privacy & Consent

By providing your mobile number and opting in, you consent to receiving messages based on your selected preferences.

Users may opt out at any time by replying STOP.

6. Data Storage & Protection

All personal data is stored securely, and ETA uses industry-standard safeguards to protect information from unauthorized access.

7. Your Rights

You may request to:

View the data associated with your account
Update or correct your information
Withdraw SMS consent at any time

To request changes, contact us at the information below.

ETA SMS Terms of Service

Last updated: December 2025

These Terms of Service outline the conditions under which Emergency Transportation Associates (ETA) sends and manages SMS communications.

SMS Terms & Conditions

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Emergency Transportation Associates, you may receive messages related to the following:

Customer care regarding
Scheduling appointments
Appointment reminders
Follow-up messages
Customer inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Emergency Transportation Associates at any time.”

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your [appointments/follow-up, etc.].

Example: “Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from Emergency Transportation Associates in the following way:

By submitting an online form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Contact@joineta.com.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For more information, please visit our Privacy Policy and SMS Terms and Conditions.

Message frequency may vary.